Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) 2017-02-16T11:55:41+00:00

Browse our information center to find specific answers to many commonly asked questions. By filtering through our topics, you’ll be able to answer your questions when it’s most convenient for you.

Where can I get the login code to make the online exam from my office? 2016-11-21T14:19:34+00:00

It is not possible to make the online exams directly from your office computer. For all IPC exams an IPC trainer (CIT or MIT) must proctor, that is he has to be on site during the entire exam period. For an online test to be made the trainer logs in with his login and after that the student logs in with the login provided by IPC.

Some of our employees have been certified as IPC-A-610 CIS. Can we state in our brochures and on our website that we are an IPC certified company? 2016-11-21T14:16:53+00:00

No, the IPC-A-610 CIS certifications are individual, personal certifications. There is a separate program however for certification on a company level, which is called IPC Validation Services. Contact the PIEK sales team for more information on these services.

Will my CQI Portal login get me to the IPC Help Desk? 2016-11-21T14:15:13+00:00

No, for the IPC Help Desk you need a separate login. Click on the Certification Help Desk button in the Portal and sign up for a new account.

How can I get help from IPC certification? 2016-11-21T14:14:30+00:00

There are three ways:

  1. IPC General Inquiries: certification@ipc.org
  2. IPC Certification Hotline: +1-847-597-2982 if you need urgent answers
  3. IPC Helpdesk for CQI and training related issues.
Can I use one email address for all participants in my class? 2016-11-21T14:13:16+00:00

No, you have to use an unique email address for each and every participant.

If a new version of an IPC document is published, will this new version automatically be applicable even if in a contract an older one is stated? 2016-11-21T14:12:42+00:00

This depends on the way the contract is set out. If a version is explicitly mentioned than this version stays valid. But if it is stated that the latest version is to be used than this latest one would automatically become applicable. IPC has no fixed guidelines for situations like this.

I’ve discovered a mistake in an IPC standard we use in our company. How can I submit this to IPC? 2016-11-21T14:12:00+00:00

At the back of every IPC document you will find a “standard improvement form”. Fill this out and sent it to IPC. In the case of an older document make sure you have the correct address (IPC at the moment is in Bannockburn). You might also fill out such a form in digital format (download from the IPC website) and send it by e-mail.

A customer has specified criteria for his product that deviate from the criteria in the IPC standard. Should I stick to the criteria in the IPC standard or the ones from my customer? 2016-11-21T14:11:19+00:00

If your customer specifies an IPC standard in his contract this will be applicable for his products. However, customer criteria in contracts or drawings always take precedence on the criteria in IPC standards.

In his contract a customer refers to the J-STD-001FS. Is this a mistake in writing, since the document we use is designated J-STD-001F? 2016-11-21T14:10:18+00:00

No, apparently this customer is related to the space industry. For this group of products IPC has developed a so called addendum, a document containing supplementary specific criteria. This means that this product is subject to the criteria in the regular J-STD-001F as well as J-STD-001FS (mind the priority however). Remark: J-STD-001FS should not be used in conjunction with J-STD-001E.

Where can I order IPC documents? 2016-11-21T14:08:47+00:00

You can order all IPC documents from the IPC Web shop.

I have a question and can’t find an answer on this website, what should I do? 2016-11-21T14:07:48+00:00

In this case you should contact PIEK International Education Centre (I.E.C.) by telephone or in writing.

I have lost my certificate. Can I obtain a copy from PIEK or IPC? 2016-11-21T14:06:56+00:00

Each certificate has its unique serial ID number and is granted on an individual basis. In the case of a loss please contact PIEK for possibilities of receiving a substitute certificate.

How long is an IPC certificate valid? 2016-11-21T14:06:16+00:00

An IPC certificate is valid for 2 years from the day the training has been satisfactorily completed. It is valid through the last day of the month.

Example: you successfully completed the exam on September 9th 2016, your certificate will be valid until the last day of September 2018.

What is the difference between an IPC CIS and a CIT certificate? 2016-11-21T14:05:15+00:00

CIT in this case means Certified IPC Trainer, CIS means Certified IPC Specialist. The CIS training is a general training appropriate for every applicant within the Electronics Industry. A CIT is authorized to conduct CIS training courses and (re)certify CIS participants.

Should I get re-certified exactly at the day my current certificate expires? 2016-11-21T14:04:38+00:00

All IPC certificates remain valid until the last day of the month. Re-certification can be accomplished in a 90-day window before the existing certification expiration date, without any consequences for the expiration date cycle, in other words, in this case your new certificate expiration will be exactly two years following the existing expiration date.

Example: your certificate is valid until the end of January 2017. You are re-certified on November 18th 2016. Your new certificate will expire the last day of January 2019.

My CIS certificate will expire soon. I will not be able to attend a re-certification training before the expiration date. Is there a solution? 2016-11-21T14:20:50+00:00

As long as your certificate is still valid you can request for an extension of up to 90 days. In order to do so contact PIEK, at sales@piek.email. Make sure to supply: your name, certificate id number, existing expiration date and the fact that you are requesting an extension of your certificate. Remember also to schedule a date for the re-certification. Make sure to show the confirmation e-mail (Certification Extension Form) from PIEK and a copy of your certificate on the day of the re-certification. Without this document you cannot get re-certified.

My IPC Certificate has expired. Can I still get re-certified? 2016-11-21T14:21:07+00:00

If your certificate is expired, you can’t get re-certified. In this case you will need to attend a certification class.

A customer has stated that his employees must be certified according to the IPC J-STD-001. I have been contacted by an organization that told me they can conduct a training in accordance with this standard. Since I am not familiar with this organization I am not sure if I should do any business with them? 2016-11-21T14:22:22+00:00

Only IPC authorized certification centers and/or currently certified IPC trainers may certify people for a certain certification program.

In case of doubt you could get a confirmation on the validity of this organization from IPC or ask the concerned organization regarding the qualification of their trainer for this specific training (does this person have a valid IPC J-STD-001 CIT or MIT certificate?).

PIEK by the way is an IPC authorized training center for all IPC Certifications and employs only certified and experienced trainers.

My CIT certificate will expire soon. I will not be able to attend a recertification training before the expiration date. Is there a solution? 2016-11-21T14:22:43+00:00

As long as your certificate is still valid you can request an extension of up to 90 days from IPC. In order to get it request the extension online through https://certification.ipc.org. and enter your Login name and password. Once you are logged in, you can view your certification by clicking on the My Certification Summary and request your extension. Once you click on the request extension link, the website will be updated with an asterisk by your expire date to indicate the extension has been granted and you will receive an auto-generated extension notification via email.  Make sure to bring this extension confirmation e-mail together with a copy of your certificate to the training. Without this document from IPC a re-certification is not possible.

I have a valid IPC-A-600H CIT certificate. Am I nevertheless allowed to conduct an IPC-A-600J CIS certification training? 2016-11-21T14:23:14+00:00

Yes, as long as an IPC-A-600H CIT certificate is valid you are allowed to conduct CIS certification trainings. Actually the certificates do not state the Revision to which a training has been conducted. Of course you have to prepare yourself as a trainer, have the appropriate trainer kit for the J-version available and use it the appropriate way.

Am I still allowed to train my people according to the H-version of IPC-A-600 despite the fact that the J-version of the IPC-A-600 has been published? 2016-11-21T14:23:38+00:00

Yes, when you create your class in the CQI Portal you can choose between J or H Revision.

Should I be an IPC member in order to get certified as an IPC trainer? 2016-11-21T14:23:48+00:00

No, IPC membership is not required in order to get certified as a CIT.

The CIS participants feel the theory and online IPC exam for the IPC-7711/7721 CIS training is cumbersome and unnecessary. Am I allowed to certify them based only on their workmanship skills? 2016-11-21T14:24:33+00:00

No, IPC explicitly states in the training program that module 1, on which this exam is based, is a mandatory module in the certification flow. Without the successful completion of this module and the online exam you cannot certify your participants.

We want to train and certify the operators in our company according to the IPC-A-610. Because of the costs involved with registering the participants for an official IPC training, instead of this we would rather like to give the participants a testimony we set up ourselves. Is this allowed? 2016-11-21T14:25:02+00:00

No, in the IPC training program it is stated that IPC training materials are only to be used for official IPC certification training courses that lead to acquiring an official, serialized IPC certificate. For all other purposes it is forbidden to use them.